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Tag Archive

Below you'll find a list of all posts that have been tagged as “WAV”

A driver secures his passenger's wheelchair in the rear of his green wheelchair accessible taxi using the securement straps.

Need a WAV Refresher? Join Accessible Dispatch Every Monday!

During every trip, we want Accessible Dispatch passengers to be comfortable, safe, and confident that their driver knows how to help them safely board the vehicle and secure their mobility …

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ComfortRampRefresherSafetySecurementTrainingWAVWheelchair Accessible Vehicle

Meet Our September Driver of the Month: Daouda Fofana

Without the drivers who go the extra mile to provide stellar customer service, safely secure passengers who utilize wheelchairs in their vehicles, and ensure an all-around excellent rider experience, Accessible …

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Daouda FofanaDriver of the MonthDriver SpotlightGreen WAVMost Active DriverWAVWheelchair Accessible Vehicle
A yellow wheelchair accessible taxi drives on a New York City street. Text in front of the photo reads "Earn up to $35 before the meter starts!"

Drivers: Get Familiar with Our New Dispatch Fee Schedule!

Attention wheelchair accessible vehicle drivers: did you know that Accessible Dispatch recently updated our dispatch fee schedule? Now, no matter which borough your trip originates in, the dispatch fee is …

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Dispatch FeeDriverNew York CityPaymentWAVWAV taxiWheelchair Accessible TaxiWheelchair Accessible Vehicle
Photo of a passenger using the Accessible Dispatch NYC app’s driver rating system.

How Was Your Trip? We Want You to Rate Your Driver!

Did you know that with the Accessible Dispatch app, you can rate your driver after your trip? Real-time feedback about drivers means Accessible Dispatch can address issues and educate drivers on proper …

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Accessible DispatchAppFeedbackMobile AppRate Your DriverRatingWAV
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Accessible Dispatch is a NYC Taxi & Limousine Commission program that is operated by Medical Transportation Management (MTM).

Phone: (646)-599-9999  |  Email: accessibledispatch@mtm-inc.net  |  Please submit complaints to 311.