Accessible Dispatch Picks Up in All Five Boroughs!

The Accessible Dispatch Program gives residents and visitors with disabilities greater access to green and yellow wheelchair accessible taxis. The program offers a service area that accommodates pick-ups and drop-offs in all five boroughs! Explore our website to learn more about how to book a trip, recent news, updates that affect individuals with disabilities, and more.

Access the city like never before and take advantage of all New York City has to offer.
If you’re a TLC driver, check out our driver base.

Please note, the above video includes audio descriptions to offer full accessibility for individuals who are blind or low vision.

Need A Ride?Accessible Dispatch Customer Service Phone NumberClick Here to Download the Accessible Dispatch AppClick Here to Book Your Trip Online

Accessible Dispatch Wants Your Feedback!

If you have any questions or feedback about your trip, please let us know by calling us at (646) 599-9999 or emailing To file a complaint about an Accessible Dispatch trip with the TLC, please contact 311.

Click Here To Provide Your Feedback

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