Accessible Dispatch Picks Up in All Five Boroughs!
The Accessible Dispatch Program gives residents and visitors with disabilities greater access to green and yellow wheelchair accessible taxis. The program offers a service area that accommodates pick-ups and drop-offs in all five boroughs! Explore our website to learn more about how to book a trip, recent news, updates that affect individuals with disabilities, and more.
Access the city like never before and take advantage of all New York City has to offer.
If you’re a TLC driver, check out our driver base.
Please note, the above video includes audio descriptions to offer full accessibility for individuals who are blind or low vision.
Accessible Dispatch Wants Your Feedback!
If you have any questions or feedback about your trip, please let us know by calling us at (646) 599-9999 or emailing accessibledispatch@mtm-inc.net. To file a complaint about an Accessible Dispatch trip with the TLC, please contact 311.
News & Updates|
Accessible Dispatch Employee Spotlight: Steven Williams, Community Outreach Coordinator
November 6, 2019Need a WAV Refresher? Join Accessible Dispatch Every Monday!
October 24, 2019Meet Our September Driver of the Month: Daouda Fofana
October 9, 2019Accessible Taxi Guide: Pick the Taxi that Best Meets Your Needs
September 25, 2019Share Accessible Dispatch with Your Friends and Family!
