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Category Archive

Below you'll find a list of all posts that have been categorized as “News”

A yellow wheelchair accessible taxi drives on a New York City street. Text in front of the photo reads "Earn up to $35 before the meter starts!"

Drivers: Get Familiar with Our New Dispatch Fee Schedule!

Attention wheelchair accessible vehicle drivers: did you know that Accessible Dispatch recently updated our dispatch fee schedule? Now, no matter which borough your trip originates in, the dispatch fee is …

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Dispatch FeeDriverNew York CityPaymentWAVWAV taxiWheelchair Accessible TaxiWheelchair Accessible Vehicle
Photo of a passenger using the Accessible Dispatch NYC app’s driver rating system.

How Was Your Trip? We Want You to Rate Your Driver!

Did you know that with the Accessible Dispatch app, you can rate your driver after your trip? Real-time feedback about drivers means Accessible Dispatch can address issues and educate drivers on proper …

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Accessible DispatchAppFeedbackMobile AppRate Your DriverRatingWAV
Photo of a green taxi cruising the city like never before.

Don’t Miss Our Online Information Session on July 31

You’re invited! On July 31, we’re hosting an interactive, informative online information session that will give you a better understanding of how we help people with disabilities access the city …

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Accessible Dispatch NYCAccessible Dispatch TripsDisability BlogDisability Events NYCWheelchair Accessible Taxi Bronx
Photo of a woman in wheelchair with two friends posing happily in front of the New York City Skyline.

Take Accessible Dispatch to Visit these 15 NYC Wheelchair Accessible Attractions

With summer underway, Accessible Dispatch is your go-to means of transportation for accessing the city like never before. New York City is home to a lot of great attractions and …

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Scenic photo of last year's Disability Pride Parade displaying vendors and people engaging in the festival.

Join Accessible Dispatch at the NYC Disability Pride Parade!

In celebration of Disability Pride Month, please come out to march—or roll—with New York City’s disability community at the annual Disability Pride Parade. The Accessible Dispatch team will be taking part in …

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Disability PrideEventOutreachParade
Photo of a wheelchair accessible taxi cruising the city.

Driver Profile: Mohammed Muda

Since our initial launch in 2012, Accessible Dispatch has made a positive impact on New York City’s transportation options, creating our own category of efficient and reliable wheelchair accessible taxi …

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Driver ProfileFeatureSpotlight
Photo of an Accessible Dispatch driver and passenger who utilizes a wheelchair greeting each other before they commence their trip.

Accessible Transportation is the Future of New York City

“To further ensure that all New Yorkers and City visitors have equal access to taxi service, the TLC recently expanded our previous Accessible Dispatch program, which required trips to begin …

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Access-A-RideAccessible TransportationFuture of TransportationNew York City
Image of sideways thumb, thumbs up, and thumbs down icons representing opportunities for providing program feedback.

Accessible Dispatch Wants to Hear from You!

Passengers and advocates for individuals with disabilities are the key to our success, and we always want to hear about your experience to help us shape the future of the …

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AdviceAdvocatesComplaintsFeedbackFocus GroupImprovementPassengers
Photo of two members of the Accessible Dispatch outreach team speaking with individuals about the Accessible Dispatch program at a recent event.

Meet the Accessible Dispatch Team at These Upcoming Events!

If you’re exploring our website and blog, chances are you’ve already learned a lot about the Accessible Dispatch program—but did you know our outreach team regularly attends events throughout all …

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Disability PrideEventsFairFestivalMeet UsOutreachParade
Accessible Dispatch Blog Header Image: 4 of the Best Disability Blogs Worth Checking Out

4 Disability Blogs Worth Checking Out

Being a wheelchair user can be frustrating. People with disabilities continue to face challenges in housing and employment, and many museums, restaurants and travel destinations still aren’t fully wheelchair accessible. …

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Best Disability BlogsBest Wheelchair User BlogsDisability Blogs USAWheelchair Accessible AttractionsWheelchair BloggersWheelchair Travel Blog
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Accessible Dispatch is a NYC Taxi & Limousine Commission program that is operated by MTM Health.

Phone: (646)-599-9999 or (888)-828-1115 |  Email: accessibledispatch@mtm-inc.net  |  Please submit complaints to 311.