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A photo shows a crowded Times Square at night time. A yellow wheelchair accessible taxi is shown in the foreground.

Drivers: Tips for Your Next Successful Trip

With service in all five boroughs of New York City, Accessible Dispatch is committed to making New York City more accessible than ever before. Our safety policies and practices have …

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Driver TrainingRefresher TrainingTipsWAV TrainingWheelchair Accessible Vehicle
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Accessible Dispatch is a NYC Taxi & Limousine Commission program that was operated by MTM Health until February 28, 2026. The service has since ended.

Phone: (646)-599-9999 |  Please submit complaints to 311 | Email: odrc@tlc.nyc.gov