Photo of a woman who uses a motorized wheelchair looking on as the driver lowers the ramp so that she can enter into an accessible green taxi.

ICYMI: Online Information Session Recording

With a service area that accommodates pick-ups and drop-offs in all five boroughs, Accessible Dispatch is dedicated to helping New York City residents and visitors with disabilities access the city like never before with on-demand wheelchair accessible taxi service. We recently hosted an online information session to give New York City constituents a better understanding of how the Accessible Dispatch program works. If you missed the session, the recording is now available for you to watch below!

Our Community Outreach Director, Steven Williams, covered everything you need to know to help you use the Accessible Dispatch service efficiently. For any questions regarding this session, please email Steven at or contact him via phone at 718.298.4825 (NY Relay: 711). Thank you to everyone who participated!

Accessible Dispatch Information Session 2 from MTM on Vimeo.

If you’d like to follow along with the recording, click here to download the session’s PowerPoint presentation. Click here to download a screen reader accessible supplement to the charts and tables included on slides 7, 16, and 22.

Follow us on Twitter/Facebook to stay connected with our upcoming events, news, and sessions!

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